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“I don’t understand my diagnosis? Can you help me?”
“Who do I talk to about joining a support group?”
“What types of services are offered at Northside?”
These are some of the questions you might have after you learn of your cancer diagnosis and throughout your treatment. A cancer diagnosis is challenging and can cause great uncertainty for you and your loved ones. Northside Hospital provides this support through our Oncology Patient Navigation Program, offered free of charge for patients who are interested. As part of the Northside Hospital Cancer Institute, the members of the Navigation team work together and are available to help offer the guidance and support that is needed to navigate treatments, services and other obstacles to care.
The Oncology Patient Navigation Team is made up of:
An Oncology Nurse Navigator (ONN) is a registered nurse with extensive knowledge and training in oncology. The ONN serves as a personal resource by:
We are ready to give you the support you need. Our services are confidential and available at no cost to you or your insurance company. Our team is available to help.
A Cancer Care Liaison (CCL) is a non-clinical member of the Oncology Patient Navigation Team who has been trained to work with patients and their families. The CCL assist the Oncology Nurse Navigator by:
An American Cancer Society Patient Resource Navigator is professionally trained to guide patients through the services provided by the oldest and largest cancer organization in the country. The ACS Patient Resource Navigator helps by: