Bone and Marrow Transplant Program - Quality

The NSH-BMT Program’s Quality Management Program

Our culture of continuous process improvement, open communication and improving patient care has resulted in superior outcomes and excellent patient satisfaction.Improving the quality of care for our patients is the focus of our Quality Management Program. As part of our Quality Management Plan, all patients are asked to complete a satisfaction survey. The satisfaction survey provides an opportunity for patients and their caregivers to express what was done well and what needs improvement. This comprehensive program enables us to improve treatment protocols, supportive care algorithms and patient management.

Who is in charge of the NSH-BMT QI Program? 

  • Dr. H. Kent Holland, our FACT program director, oversees the clinical transplant program's quality management program.
  • NSH-BMT has a designated FACT QI coordinator.
  • During the last four FACT inspection cycles, the clinical program has received outstanding commendations from each of the assigned FACT Inspectors, resulting in zero deficiencies during the 2003, 2006, 2009 and 2012 FACT Inspections.  

Our quality management program consists of the following:

  • A peer reviewed Quarterly Quality Assurance/Improvement Meeting
  • Corrective Action Plan(s) (process improvement) review
  • Bi-annual survival outcome meeting

A patient's physical and emotional well-being are our physician's primary focus. The NSH-BMT Program offers leading-edge clinical treatment, a commitment to quality, state-of-the-art facilities and the best survival rates in the country. 


View Larger Map

Northside Hospital - Medical Tower
5670 Peachtree Dunwoody Rd.
Suite 1000
Atlanta, GA 30342
Phone: (404) 255-1930

After Hours-Emergency:
Phone: (770) 925-1930
Fax: (404) 255-1939

Copyright © 2015 Northside Hospital|Privacy Policy