Pre-Registration FAQs

Who needs to pre-register?

Anyone who is scheduled for a service should pre-register.

Why would I want to pre-register?

Pre-registration expedites your check-in process when you arrive at the hospital. Also, as a service to you, Pre-registration allows us to ensure your insurance benefits are in place. If you are uninsured, Pre-registration allows us to present many financial options that may be available to you.

How do I pre-register?

Simply complete the online pre-registration form. You will receive a confirmation e-mail within 24 hours. This e-mail will contain necessary Acknowledgement form(s). Please print and fax to 404-300-2333 or e-mail the form(s) along with copies of the front and back of your insurance card(s).

Click here to pre-register.

How soon do I need to pre-register before my procedure?

As soon as possible. Please understand that forms submitted fewer than three days prior to your service date may not be processed in time, potentially increasing check-in time processing. 

Is pre-registering online safe?

At Northside, your privacy is important to us. For your protection, all information submitted online is encrypted while in transit. We will not use your information for any other purposes.

How will I know if my pre-registration form has been received?

You will receive an email confirming that your pre-registration form has been received.

What do I do if some of my information has changed since I pre-registered?

When you present for your service or pre-testing, simply alert your clinician or registration representative about any changes. You may also fax changes to (404) 300-2333 or email them.

How do I find out my cost for my upcoming procedure?

You can contact our Price line at 404-851-8694 or email us at price.estimate@northside.com. Please allow up to 48 hours for a response. The estimate provided is based on historical averages, and information obtained from your insurance company.  Northside Hospital cannot predict the care you need and your physician orders. The final bill may differ substantially from the information provided and Northside Hospital will not be liable for any discrepancies based on your actual, individual care provided. The estimate does not include professional fees (e.g., fees associated with the costs of Pathologists, Radiologists, Anesthesiologists).


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