Northside Hospital and United Healthcare

A Message To Our Physician Community

Northside Hospital is committed to ensuring you are able to care for your patients with excellence; after all, excellent patient care is the hallmark of who we are.  As we navigate discussions with United Healthcare, we want to provide you with easy access to resources that can quickly answer your questions and assist with your patient care needs.  

Should you have questions that are not answered by the resources listed below, please reach out to referrals@northside.com or by phone at 404-303-4291 (MD/UHC Referral Line).

As a reminder, all physician services and in-network participation for Northside Atlanta/Cherokee/Forsyth remain unaffected by this termination by United Healthcare, which took effect on March 1, 2021.  There is no expected disruption to coverage for your services.

Care for United Healthcare Patients Prior to March 1, 2021

  • Scheduling a patient for a surgery at Duluth/Gwinnett contact 678-312-4170.
  • Scheduling radiology services at Duluth/Gwinnett, contact 678-312-3444
  • Scheduling cardiology services at Duluth/Gwinnett, contact 678-312-5444
  • Scheduling any other diagnostic service at Duluth/Gwinnett, contact referrals@northside.com or by phone at 404-303-4291 (MD/UHC Referral Line).

Care for United Healthcare Patients After March 1, 2021

Some services may be eligible for extended in-network benefits through what is called a “Continuity of Care” provision in the patient’s benefits.  Services such as obstetrical, chemotherapy, radiation therapy, and pain treatment are examples of such services.  To learn if this is an option for your patient, please contact Patient Access & Physician Billing Services at operations@northside.com or by phone at 404-845-5192.

For prior authorization questions regarding an authorization that was secured for services after March 1, 2020, you can also contact operations@northside.com or by phone at 404-845-5192.

To schedule an appointment at a Northside facility that is in-network with United Healthcare, please contact one of the following:


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