| I have questions about my
bill. Who can I call? |
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If you have questions about your bill, please call the Customer Service
Department at
(404) 851-6500 Monday through Friday between 9:00 a.m. - 4:00 p.m. EST.
Yes. Click here
to go to the online bill payment page.
At Northside, your privacy and the protection of your personal information is
extremely important to us. For your protection, all information submitted
online is encrypted while in transit.
You will need to meet with a billing representative to make arrangements to pay
your bill.
| I received several other
bills related to a recent procedure at Northside Hospital. What are they and am
I responsible for them? |
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Services provided by other professionals not employed by Northside Hospital
−including, but not limited to, radiology, anesthesia, pathology,
emergency medicine, perinatal medicine or neonatology − may be billed
separately. These providers may or may not be participants in your insurance
plan. Please contact your member service representative with your insurance
carrier for coverage determination. Specific inquiries regarding professional
billing for these services may be directed to:
| Northside Radiology Associates |
(770) 779-2175 |
Fax: (770) 779-2161
|
| Anesthesia Billing |
(770) 645-7889 |
|
|
Pathology & Lab Medicine |
(770) 458-6101 |
|
|
Neonatology |
(404) 252-9751 |
|
When you are discharged, you will be informed of any charges− including
your co-payment− that are not covered by your insurance. You should make
payment for these charges upon discharge. Methods of payment accepted include
cash, check, Visa, MasterCard
and American Express.
| How do I know if my
insurance will cover the cost of my procedure? |
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Northside Hospital billing representatives will verify your insurance coverage
when you pre-register for your procedure and they will inform you if there are
any problems with your coverage.
| How will I know if my
insurance company has paid my bill? |
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Your insurance company is required to send you correspondence regarding the
status of your bill and payment.
