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Philips Respironics Recall Notice:
Philips Respironics issued a Recall Notification for some CPAP and BiLevel PAP devices and mechanical ventilators due to potential health risks related to foam used in the devices. To learn more, visit the Philips Website and review FDA’s Safety Communication and FAQs. For questions about the Philips recall, please contact Philips at 1-877-907-7508.

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Billing and Insurance

Billing Information

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Northside’s Business Office is pleased to file insurance claims for our patients. To ensure accurate filing, please do the following:

  • Prior to admission, review your insurance carrier’s requirements for pre-certification/pre-authorization. Failure to follow your carrier’s stated protocol could result in reduced benefit payments.
  • Present your insurance card at the time of registration.

Use PatientWallet to Pay Your Bill

Regardless of the Northside-affiliated location where you received care, if you have questions about your bill, please call the Customer Service Department at 404-851-6500 Monday through Friday between 8 a.m. and 4 p.m. EST. or

Insurance and Coverage

Estimate My Cost

Financial Assistance

Billing FAQs

Other Important Billing Information

Services provided by other professionals not employed by Northside Hospital− including, but not limited to, radiology, anesthesia, pathology, emergency medicine, perinatal medicine or neonatology− may be billed separately. These providers may or may not be participants in your insurance plan. Please contact your member service representative with your insurance carrier for coverage determination. Specific inquiries regarding professional billing for these services may be directed to:

Payment for charges not covered by your insurance plan – including copayments, deductibles, private room differences, cost shares, and others − should be paid at discharge. Methods of payment accepted include cash, check, Visa, MasterCard and American Express.

Regardless of the Northside-affiliated location where you received care, if you have questions about your bill, please call the Customer Service Department at 404-851-6500 Monday through Friday between 8 a.m. and 4 p.m. EST.

Northside Billing Resources

 

Estimate Your Cost

Northside Hospital offers price estimates for insured and non-insured patients.

Learn More

Financial Assistance

Uninsured, underinsured and medically indigent patients may be eligible for financial assistance through Northside’s Financial Assistance Program. 

Learn More

Billing FAQs

Find the answers to the most common or frequently asked billing questions.

 Learn More

Pay Your Bill Online

Use PatientWallet to view and pay your bill. Pay Your Bill