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Billing Customer Service

Walk-in Customer Service Contact Information

The Northside Hospital Business Office is located on the main floor of the 1001 Perimeter Summit Building.

Address
1001 Summit Boulevard
First Floor
Atlanta, GA 30319

Directions: Google Maps

Phone: 404-851-6500

Email: customer.service@northside.com

Hours: Monday through Friday, 8 a.m.-4 p.m. 

Patient Responsibilities

As a courtesy to you, Northside Hospital will bill your insurance company.

It is your responsibility to ensure Northside Hospital receives payment for services rendered based on your contracted benefits with your insurance company.

If payment is not received by your insurance company, you may be liable for any unpaid charges. 

Northside Affiliated Provider Bills

In addition to the bill that you receive from Northside Hospital, you may also receive a bill directly from your physician, physician assistant or nurse anesthetist for professional services rendered.

The physicians, physician assistants and nurse anesthetists at Northside Hospital may not be employees of Northside Hospital. They may be independent contractors engaged in the private practice of medicine who have been granted the privilege of using Northside Hospital facilities.

The hospital does not control the diagnosis and treatment of patients, or the exercise of medical judgment, by these independent contractors.

To inquire whether your physician, physician assistant and/or nurse anesthetist is employed by Northside Hospital, please inquire with their office.

The professional services listed below are not performed by Northside Hospital.

Specific inquiries regarding professional billing for these services should be directed to the following offices: 

Northside Billing Resources

 

Insurance and Coverage

Northside Hospital accepts most major insurance plans. View a sampling of the major plans we accept.

Learn More

Estimate Your Cost

Northside Hospital offers price estimates for insured and non-insured patients.

Learn More

Financial Assistance

Uninsured, underinsured and medically indigent patients may be eligible for financial assistance through Northside’s Financial Assistance Program. 

Learn More

Pay Your Bill Online

Use PatientWallet to view and pay your bill. Pay Your Bill