Pay My Bill

Pay Your Bill with NorthsideWallet

Update: Effective 12/26/23 patient statements will be sent via text or email with a secure link for you to review your bill electronically. If you would like to continue to receive a hardcopy statement, no action is required with the link. A hardcopy statement will be mailed to you within 7-14 days.

Northside Hospital is pleased to introduce NorthsideWallet, a newly designed statement and self-service payment portal.

This is your one-stop-shop for all of your Northside Hospital bills. You can log into your PatientWallet® at any time from your phone, tablet, or desktop to view and pay bills, create payment plans, communicate directly with our Business Office department, and more!

Pay My Bill


NorthsideWallet Features

  • Access account balance information: See outstanding balances and access your billing statements
  • Reduce paper: Update your preferences to receive statements through email or text
  • Make a payment 24/7: Make a payment online through the PatientWallet at or by calling our automated phone line at 404-851-6500 using the Pay by Phone Code on your statement
  • Make payment arrangements on a new account not currently on a payment plan: Set up a short-term payment plan.
  • Ask a billing question: Send statement or billing questions to our Business Office available through PatientWallet via Messages or Chat.

Get Started


  • Already on a payment plan? Contact us at 404-851-6500 to set up automatic payments
  • Already using your bank’s bill pay service? Our mailing address has changed; please be sure to update your bank with the new address provided on your billing statement
  • Learn more about understanding your bill.
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For additional assistance, contact Northside Hospital Customer Service.

Northside Billing Resources


Insurance and Coverage

Northside Hospital accepts most major insurance plans. View a sampling of the major plans we accept.

Learn More

Financial Assistance

Uninsured, underinsured and medically indigent patients may be eligible for financial assistance through Northside’s Financial Assistance Program. 

Learn More

Billing FAQs

Find the answers to the most common or frequently asked billing questions.

 Learn More